Hathway Outage – live status & user reports

Hathway down for several weeks. Worst service.50084

Hathway internet down since 1hr in Hyderabad 500032. Worst service provider apps not allowing to register complaint.

Pathetic experience. Affected entire Bangalore. 3 days of nonstop fluctuations. Customer care number is not reachable or invalid. App isnt working to lodge a complaint. At least company should have sense to send sms or some update to its users. 3days was hell for people who worked from home. Waiting for my billing cycle to switch to other isp. 560032

Intermittent disconnection in the past week. Nobody responded Chennai 600037. Worst ever service and I am going to switch my internet provider soon

560008 please respond hathway i m cancelling my connection n picking airtel

BULLSHIT ISP, NOT EVEN ANSWERING CALLS SINCE MORNING 560043 + Bangalore

Worst service provider. No connection since morning

Bogous

Frustrated with Hathway. This company is a great example of sell once and forget. Zero ways of reaching out to contact center. Fluctuating internet since last 3 days and zero since last 3 hours.

Hi hathway team, Please have a look at high priority, no internet since from the 9 pm IST, please this is too much man

I believe JIO owns it now for the last few years.

Am facing this issue as well for the last one week. Using for more than 10 years now. @hathway please update in your website about the issues and what is going on. Really terrible.

Hathway down since 9 pm in Hyderabad 500032

Dear Mr. Tavinderjit Singh Panesar, I am writing to express my extreme dissatisfaction with the current state of your network services and the complete lack of functional customer care. For the past ten days, we have been consistently experiencing significant network issues, including dropped connections and slow speeds. Today, we have absolutely no connection whatsoever. To make matters worse, all of your listed contact numbers appear to be non-operational, as we have been unable to reach anyone for assistance. The complete lack of response is unacceptable. Frankly, the current situation leads me to believe that your customer service is entirely non-existent. The level of service we have received is, without exaggeration, the worst I have ever encountered. This persistent network failure is causing significant disruption and issues with our work. The unreliability of your broadband connectivity is now so severe that it is jeopardizing our jobs. Consequently, we will be forced to consider penalties for the losses incurred due to your service failure. While I understand that technical difficulties can occur, the prolonged nature of this problem and the inability to contact your support team are deeply concerning. I sincerely hope that this is not a widespread issue affecting other customers in Bangalore and beyond. I expect an immediate response and a swift resolution to these network problems. If the situation does not improve drastically and promptly, we will be forced to explore alternative service providers and pursue compensation for the damages caused.

560097 Bangalore. Completely zero service from hathway. I had to take leave from my office today as I work in night shift. I missed an important meeting because of this. This is totally not taken for. App is not working. Diva is not working. Seriously can't use mobile internet for everything. Since a week it was fluctuating and now it's completely gone

I've been facing the internet disconnectivity from last 3 days and this is the worst, no help from customer support/hathway app stopped working. More so over, there is no internet connection from last 1.5 hours which is really annoying because I've no other way to get internet. I hope it gets fixed soon. Bangalore - 560033

Hathway connection is full down from last 1 hour It was disconnecting and connecting from morning now not able to connect no response from customer care and app also hathway app also not responding

560036 - random disconnections throughout the day from the last few days. Today was the worst of all. Working from home has become so difficult. In middle of meetings the internet is disconnecting. How do we put trust in hathway when it’s disrupting our daily bread and butter. There is absolutely no customer support. The phone numbers are not attended. No response to email. For what am I making my monthly payments if the service is like this??? Horrible!

Hathway network is terribly unstable from past 3days no response and proper customer services. 560076

Bangalore 560076: Total blackout of Hathway. No ISP Self-care, No Diva support. No functional Cust.support phone numbers. Even website is down. Huge impact and loss at work. Unfortunate to have depended on this untrustworthy service provider