Is Hathway down?

Sathya 1 year ago
Internet is not working since dec 4. Till now (18th dec) the connection is not restored. Horrible experience.

Saleem 1 year ago
Internet is done from Dec 10th with LOS still not resolved poor service and other networks are restored how poor this network has been..

Shanmugarajan 1 year ago
Internet is down since 12th morning. Chennai 49, Villivakkam. Everyday your customer care executives say 'pls wait for 24 hours'.

Ravi 1 year ago
Am a Hathway broadband customer from IIT colony, Pallikaranai, Chennai. Internet is not working from 9- Dec, it was almost a week. Very poor customer care and services. No proper response till date. Very very worst.

Vaishno 1 year ago
I am a Hathway customer in New Colony, Pallikaranai. Network has been down from 13th morning. I have raised a complaint ticket in the app and called customer care several times but unable to connect with even the Customer care executive. No response from the local technicians who came and fixed my modem also. Very very very worst situation. Unable to view my OTT channels. Very poor response by Hathway. But the ads they gave for new connection were so attractive

Rajesh 1 year ago
Hathway in tambaram sanatorium is down since morning.

Swetha 1 year ago
Chennai 40, from December 11th no network... Loss of signal.... Request raised still no response from them... Called the engineer many times not picking up his phone....they should give compensation for this.... I have not been able to use internet properly since 3rd... They must extend the validity to all who are affected

Srinivasan 1 year ago
From Chrompet. Hathway not working from 11-12-2023. Red light blinking. Still not rectified. Complaint raised through mail and Customer care through mail, but no respose and still inprocess.

Saravanan 1 year ago
From Koyambedu. Hathway not working after cyclone. Red light blinking. Still not rectified. Receiving repeated calls from Hathway for connection renewal but not for rectification. No connection for 1 week. Customer care not responding their lines so busy throught the day. Registered a complaint thru Hathway app but it's still in progress what you are saying". Very pathetic.

MKS 1 year ago
Hathway is down in Mugalivakkam Area. The customer support number for Chennai in their website is not working. There connected was down for more than a week. When called over Toll Free No, they say it will take 74 hours to resolve the issue. Cannot hathway be responsible and let the customer know what is issue is?

Ashok 1 year ago
It is expected the service will be down for 2 or 3 days after cyclone. But how come the service is down for more than a week? Is Hathway thinking the customers are fools? No update on progress of service restoration. Unable to reach customer care as well. I am going to switch to different ISP JIO or ACT or Airtel.

Jayanthi 1 year ago
From Pallikaranai. Hathway not working after cyclone. Red light blinking. Still not rectified. Receiving repeated calls from Hathway for connection renewal which is due on 9.12.23 but not for rectification. No connection for 1 week. Customer care not responding. Registered a complaint thru Hathway Whattsapp number 9620804863 and received a reply "Sorry cannot understand what you are saying". Very pathetic.

Sairam 1 year ago
Worst service. Raised complaint and no response. Internet not working for the past 1 week. Not able to contact customer care also . The chat bot diva is not responding and not able to get to support executive as well. Worst internet service and worst customer care service. Palliakaranai, 600100.

Anand 1 year ago
Really bad service from Hathway! I'm using Hathway for the past 6 six years from ambattur area. I really regret choosing them. Has been down for a week! From after the flood it almost a week still no internet working, complaint raised on 5th of dec now it's 12th of dec still the complaint in progress, no response from customer care, no one is picking up the call, fed up wtf they are thinking, worst service ever, not at all capable for a handling the company. Congratulations Hathway! for going down in history as a worst internet service provider, Keep up the shitty work. Thanks

Jayasingh 1 year ago
Hathway broadband is NOT working in my home( Mogappair, Chennai - 600037) since Dec-4th. already raised complaint with Hathway and till now there is no response from them.

Bala 1 year ago
Internet not working after cyclone. Complaint raised on 6th dec. But not rectified yet. Ramapuram Chennai 89

Arun 1 year ago
Internet has been down since yesterday morning… ticket has been raised and now is more than 24 hours.. Why can’t Hathway broadcast a message on disruption of services like other ISPs like Jio or ACT? their customer service is pathetic to say the least.

HathCust 1 year ago
600089 Other broadband service providers are providing excellant service even in this time. It is that me to consider jio or act or airtel

Ashok 1 year ago
600089 Ramapuram, Chennai. Is hathway down in entire Chennai or what are the areas it is working ?

Priya 1 year ago
Hopeless service from hathway.internet is down and no action taken since yesterday...no response in cc number

Sathya 1 year ago
600091 Red light blinking. Not able to reach customer care. This is not the first time this month. Recently it is happening frequently.

JJ 1 year ago
Ambattur 600 053 Internet finally restored after 7 days

Karthik 1 year ago
It is frustrating, customer call not even bothering to attend customer calls. Internet not working since Monday. It's been almost 7 days and no proper response. Pozhichalur, 600074

Sri 1 year ago
The Internet has been down since Monday (Dec 4th), and a service request was raised (Dec 6th). I called customer care 4 to 5 times ("Their answer is we will resolve the issue ASAP."). NO ACTION TAKEN SO FAR! 600053, Pudur, Ambattur

Bala 1 year ago
No internet from Monday . Ramapuram Chennai 89

Sd 1 year ago
Connection is not working since past 5 days and you guys are giving us tech rep numbers to contact who has resigned from hathway,worst service I ever had with hathway,least inform us when u will restore if not return our money for this month. Other networks are working fine. 600099 and 600053 Both places with loss of signal is blinking for 5 days.. worst service provider ..

JJ 1 year ago
Ambattur 600 053 Horrible experience with hathway. Server had been down since Monday. No response or update received from their end for last 5 days Today customer service finally answered my call and assured it would be restored by tomorrow first half. Let's see

Ashok 1 year ago
Ramapuram, Chennai 600089 Hathway internet service down from Monday. No response.

Saravanan 1 year ago
Chennai medavakkan not 07/12/2023 still not working internet

balaji 1 year ago
Chennai Mylapore Service is down!!

Nelson 1 year ago
600098, from Choolaimedu Chennai, after the flood it almost a week still no internet working, complaint raised on 6th of dec now it's 9th of dec still the complaint in progress, no response from coustomer care, no one is picking up the call, fed up wtf they are thinking, worst service ever, not at all capable for a handaling the company. Atleast they can't even answer for the status. My goodness done with this trash broadband. Better they can sell tomatoes in Street, not capable for that also.

Dorathi 1 year ago
600050 , Chennai Hathway Broadband is down since yesterday. I've tried almost all the customer care numbers but no one is available . There isn't any updates on when it would be restored and there is no way to reach out to the service providers . As I'm doing wfh it's very tough to work since a week due to this issue while other broadband services have already been restored. Please check on this issue and do the needful immediately.

Brahadeesh Srinivasan 1 year ago
Awful service. Net had been down for a week and these guys aren’t even responding. Chennai 600028

Asking in 1 year ago
Really bad service from Hathway! Regret choosing them. Has been down since 5 days! From Chennai 600092

Rajaramnath.K 1 year ago
Hathway not working for the past 4 days in MMTC colony Nanaganallur. Los blinking red. Every time when I contacted Customer care personnel, he says it will be resolved within the end of day and already they have assigned a person. But so far that person did not turnup and till now there is no resolution. Seems there is no adequate field staff to take care outages. This is really frustrating

Kiran 1 year ago
600044 chromepet, chennai. Hathway broadband down since monday.

Balasubramanian 1 year ago
No internet for the last 4 days. Raised complaint. Sent mail to chennai helpdesk. No response. Wa number not exists.

Ram 1 year ago
600106.. Very intermittent not working from 4.30 , Arumbakkam SBI colony

Praveen 1 year ago
600087 Chennai Valasaravakkam It's been 50+ hours since POS Red light started blinking. I've made a request and nothing is resolved and no updates. What exactly are you all doing? Will you return our money of this month? Or will you give us waiver for the next month? Other networks had resolved the issues already.

Kani 1 year ago
Team what is the update really pathetic service provided